FAQ

Best stitch- Your personal style partner –

FAQ-

You Might be having some questions before ordering  we have answered some here if you have any other query you can mail us at beststitch3@gmail.com or wattsapp us at 9705277700

1  .When will the product reach me?

It will take 7 Days to Us and 3 to 7 days for shipping (pickup and delivery). We advise you to order the dress one Month earlier before your event date. A rush order is also possible if you really need it faster and the whole process time will reduce to 4 business days. (Rs 500 Extra payment will be charged) 

2  .Do you have pickup option –?

Yes we have Pickup and delivery option available with us what you have to do is only to pack the material and just write our address which is Best stitch Priyanka Srivastava fashion designer opp Bajaj electronic show room plot no 37 Agamaya nagar Chintalkunta LB nagar Hyderabad 500074 Mob – 9705277700- you have to send your material   or any of your best fit garment along with the material which will be returned to you at the time of delivery.

Note – Please keep the material ready then and stick the address label on it then only book for the courier.

3  .I have a photo of dress and want to be custom made to fit my size?

A: we can make your dress from your photo also. But we need a very clear picture and the embroidery should show up. We will need the front and the back of the dress. You need to send us your body measurement; otherwise we will use the slandered chart for India, US and UK sizes.

4  .Do you also do young girl dresses?  Want a dress for my daughter who is very young.

Yes   - we do young girl dresses.

5  .What is your return policy.

Please read our return policy

6  .Will my dress look just like the picture?

Yes: we guarantee it. But it will sewn to fit your body and the fabric type and colour will differ if you have requested such alterations the quality of the fabric, and the skill put in by the seamstress will be the same .

You can send us the colour swatch or a fabric cutting for a dress to be made.

7  .I have already purchased a fabric for my dress can you make a dress using my fabric.

Positively we will make your dream dress you can send us the fabric through courier and inform us the fabric cost will be reduced. Alternatively you can  go to our fabric page and order online .

8  .I love the top part of dress x and prefer the bottom of y can I have a custom made for a mix style of these 2 dresses.

Our custom made servicing including the custom measurements , modify details , ( fabric . embellishment , neckline , strap , bodice , back shirt and so on a mix style . we can also make a dress depend on a specific pictures send by you . custom made services is totally free .

9  .How do you keep your price so low?

Best stitch started with a basic idea helping women & young girl, Get their dream dress made by us you are with the direct communication with the company not any middle men,  by combining designing, production, distribution and sales under one roof we are able to create dresses with outstanding quality in fabric, material and fit in best rates.

10  .Can you ship any were?

We can ship around the world. As we are having tie-up with the best courier companies.

10-I sent an email to beststitch3@gmail.com how soon will someone get back to me?

Email is the best way to get in touch with us, and we aim to answer all inquiries within 48 hours. Our customer service is 100% human and we want to be sure that we give your email the time and attention it deserves. Our team answers inquiries Monday through Saturday. We are closed on many national holidays.

11  .It has been more than 48 hours and I still haven’t received a reply from  beststitch3@gmail.com HELP!

First, check your spam folder (and make sure you add to beststitch3@gmail.com to your address book so that you receive future emails). If you are a Gmail user, please look in the Promotions tab of your inbox, drag the email into the Primary tab and click “Yes” to ensure all future emails show up in your inbox. If you still haven’t received a response from our dedicated team, we apologize for the delay and will get back to you soon!

12  .What is Best Stitch?

Best Stitch provides online tailoring services to women without having to step out of the house. Whether it is blouses, kurtas, bottoms, salwar suits anything we help you to get your dress material stitched as per your measurement garment by professional tailors. You can schedule a free pickup service when you place an order. Our pickup team will visit your house to collect the dress material and the measurement garment. It will take 10 working days to stitch, finish and deliver your tailored outfit.

13  .Why Best Stitch and not the next door tailoring shop?

Does a bad fit and untimely delivery from your local tailor frustrate you? Do you find it inconvenient to go, deliver and pickup your orders? Well, now you have a choice. Just place your order online at your convenience and schedule a free pick-up & leave the rest with us. If you have difficulty placing your order, just call us. We will help you place your order.

15  .Do you send a tailor to my house to take my measurements?

No. You will have to provide a perfectly fitting garment along with the dress material so that we can stitch it as per your measurements./ you can give us your measurement online

16  . How much does this service cost?

The cost varies based on your stitching requirement. Please refer to the pricing section above for more details.

17  .Are there any pick-up and delivery charges?

No. We offer free pick-up & delivery. Currently our service is available in Hyderabad & All metro city and we will be coming to other cities soon.

18  .Do you alter in case the stitched dress does not fit me well?

It is very unlikely to happen as we take the measurement garment from you before we start stitching the dress material. However, if it happens, we will alter it as per your need free of cost.

19  .Awesome. Who is behind this service?

We are a team of professionals, including a fashion design expert. We are passionate about bringing change to the unprofessional world of tailoring service in India. We believe that our process, technology, and our in house professionally managed stitching centre/ Maggam workers are going to bring a smile on your face, forever!